"I've Got A Lot of Problems With You People" - Frequently Asked Questions

We are working hard to make the Festivus giveaway unforgettable. Unfortunately, we still have a ways to go to make it perfect. The good news is we have identified the most common issues troubling most users, and figured out how to fix them.

I don't see the "SignUp" button on the bottom of the Festivus page, what gives?

Let's not let this pesky bug kill the Festivus fun! If your "SignUp" button is missing, all you need to do is restart the app completely. That means finding AppAdvice in the Multitasking Bar and closing it, then relaunching it. That not so bad right? **Tip: To launch the Multitasking Bar, double tab the home button quickly. Then hold down the AppAdvice icon and click the "-" sign in the upper left hand corner.**

"Oh No!! Something went wrong with your submission"

So annoying! This message means there was an error when trying to submit your device to our database. The good thing is you have a reference number. Each reference number is automatically sent to us so we can manually enter you into the giveaway. It's not ideal, but at least you're in. If you'd like to verify that you are entered please send us an email and we'll confirm it for you. Sorry about the inconvenience.

Loading, Loading, Loading. All I see is a "Loading" screen forever. Help!

We're not sure why the app hangs sometimes, especially after sharing via email. Good news is the fix is pretty simple. You'll need to restart the app completely from the Multitasking Bar. Once you close the app and relaunch it you will be back in business. **Tip: To launch the Multitasking Bar, double tab the home button quickly. Then hold down the AppAdvice icon and click the "-" sign in the upper left hand corner.**

We're really sorry for any issues that you may have experienced. Fixing all these errors is the Feats of Strength portion of Festivus. Now that you are equipped with these little tricks you should pass with flying colors. If there are other issues please don't hesitate to contact us at airingofgrievances@appadvice.com